Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information.

Why We Collect Your Information

We collect your personal data to manage your account, provide our services, and improve our offerings. This helps us deliver relevant solutions and enhance your overall experience.

What Information We Collect

We may collect the following information:

  • Name and address

  • Contact details (phone number and email)

  • Business information (company name, role, etc.)

  • IP address and digital interaction data

For payments, financial details such as card information may be processed securely but are not stored and are destroyed after use.

How We Collect Your Information

We collect information directly from you when you:

  • Request a quote

  • Contact us or make enquiries

  • Purchase or use our services

  • Subscribe to updates or respond to communications

We may also obtain data from publicly available sources and business directories.

How We Use Your Information

Your information is used to:

  • Manage your account and enquiries

  • Process orders and payments

  • Provide and improve our services

  • Communicate important updates

  • Conduct market research

We may also send you relevant marketing communications, which you can opt out of at any time.

Sharing Your Information

We do not sell or share your data with third parties for marketing. However, we may share information when:

  • Required by law or regulatory authorities

  • Necessary to prevent fraud or misuse

  • Working with trusted service providers

Data Storage

Your data is securely processed within the UK.
We retain basic personal data for up to 7 years to comply with legal requirements. Marketing data is stored until you opt out.

Your Rights

You have the right to:

  • Request access to your data

  • Correct or update your information

  • Request deletion of your data

  • Restrict how your data is used

To make a request or complaint, contact us at:
📧 jim@iceblastingsolutions.co.uk